Paul Clegg

Paul Clegg

Share this post

Paul Clegg
Paul Clegg
The Pitfalls of Team Productivity Metrics

The Pitfalls of Team Productivity Metrics

Beware of the Cobra Effect

Paul Clegg's avatar
Paul Clegg
Jun 29, 2024
∙ Paid
Share

It's a surprisingly cool Saturday morning, and I am huddled in the living room, trying to focus on writing amidst the background noise of “Minions - The Rise of Gru”, playing on repeat for the fourth time this month. As tempting as it is to get involved, I will replicate my approach to work the past few days.

This week, I've deliberately kept out of my team's hair, burying myself in research and upgrades for some vital platform systems. Aside from the fact that this needed to be done anyway, I've always believed that sometimes, the best thing managers can do is to step back and let their team get on. As I watch from afar, I can't help but notice how smoothly they're progressing on a feature they've been wrestling with for a while. It's fascinating how removing yourself from the picture can produce excellent signals about your team's capabilities.

This week, I want to discuss how we measure team productivity and success in the tech world. Our industry is obsessed with metrics—story point…

Keep reading with a 7-day free trial

Subscribe to Paul Clegg to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Paul Clegg
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share